Licensed and insured residential plumbing across southern New Hampshire. Call at 2pm or 2am, you get an answer in seconds, a real plan, and a tech on the way.
Two ways in. Fill the form, or call the shop and let it ring out. Either way the system answers in seconds, and everything it does gets logged where the owner can see it.
What a homeowner fills out at 11pm when they don't feel like calling.
It's late. Nobody picks up. This is where most shops lose the job - watch what happens instead.
Live builds send these as real SMS through your business line. Reply STOP anytime.
They call the next name on Google. That job is gone before you're out of the crawlspace.
You paid to make that phone ring. The system makes sure ringing out isn't the end of it.
This triages, gives safety steps, pages your on-call tech, and books the job. Then it hands the human the wheel.
Burst pipes, sewage backups, no water, no heat. Safety guidance first, tech dispatched, honest after-hours rates disclosed upfront.
Dripping faucets, running toilets, slow drains, main line clogs. Small fixes now beat soaked floors later.
Repair and replacement, tank and tankless. No hot water calls get same-day windows whenever we can swing it.
Full and partial repipes, fixture installs, bathroom and kitchen rough-ins. Quoted before work starts, always.
NH Lic. #DEMO-0000 (sample license number - Brasswick is a fictional business)
Sample reviews for a sample business.
Everything you triggered was captured, triaged, and logged while "the owner" slept. See the pipeline your submission landed in, and get the report a real owner would wake up to.
Live pipeline, response times, estimated job values, and the full activity trail of every automated touch - including yours, at the top.
See the Owner's Side →The report that lands with the owner's coffee: what came in overnight, urgency breakdown, first-response times, pipeline value. Sent to your real inbox.
Your customer got answered in seconds at 2am. You get this report with your coffee.
Your build gets designed around your tools, your process, and your customers. No two are alike. Brasswick is a specimen, not the product - the product is a system shaped around how your shop actually runs.
What was real: the emails in your inbox, the triage logic, the logging, the timing, the owner alerts. What was simulated: the phone transport and the on-call tech. In a live build those are your business line and your actual crew. And every customer-facing script - the safety steps, the pricing lines, the follow-ups - gets written from your inputs and approved by you before it ever sends. The system delivers your words, not ours.